WARRANTY & RETURN POLICY

Warranty 

URIEL-GENEQT products comes with a 12-month International Warranty from the date of delivery under the terms and conditions of this warranty, the warranty covers materials and manufacturing defects.  

The warranty does not cover :

• Defect from normal wear (e.g. scratches to the products). 
  
• Damage caused by modification or the application of non-original parts. 
  
• Loss or theft. 
  
• Damage caused by opening the back (for cufflinks, watches or timepieces)
  
• Water infiltration caused by leaving the crown out or careless to reach a lot of water (for cufflinks, watches or timepieces)
  
• Without URIEL-GENEQT Guarantee Ceritificate   

 

Returns

Any defect or quality issue which may caused by shipment found after delivery, please contact us by email or message in 24 hours. 

We are not accept the returns when the products have been used or worn.

To return an item , please contact us at uriel.geneqt@gmail.com to schedule the return or exchange.